Reactive Maintenance
Our engineers and service helpdesk operators subscribe heavily to the service ethic with key emphasis on mobilisation and ‘positive reaction’ delivering service excellence in accordance with clients’ service level agreements (SLA) and key performance indicators (KPI).
Our software and tracking systems enable us to keep you fully updated ensuring no deviation from the requirement. Our multi skilled operatives and engineers are trained to provide cost effective and best solutions. Our aim is to provide a first call resolution (FCR) where feasible.
From plumbing issues to fabric faults such as doors, handles, locks defective flooring, paving, potholes (to name but a few), our emergency response service has been designed to reduce downtime and provide complete care to the fabric of your buildings.
Our Reactive
services include:
Brickwork
Carpentry
Clearance & Graffiti Removal
Drainage
Electrics
Fencing
Kerbing & Paving
Plumbing
Resurfacing
Roofing
Security
